By accessing or using Varro (the "Service"), operated by Varro LLC, a West Virginia limited liability company ("Varro," "Company," "we," "us," or "our"), you ("User," "you," or "your") agree to be bound by these Terms of Service (these "Terms"). If you do not agree to these Terms, do not access or use the Service.
By creating an account, you represent and warrant that you have read, understood, and agree to be bound by these Terms, our Privacy Policy, and our Investment Disclaimer, each of which is incorporated into these Terms by reference.
You must be at least eighteen (18) years old and able to form a legally binding contract in order to use the Service. By using the Service, you represent and warrant that you meet these requirements and that all registration information you provide is accurate and current.
The Service is intended and offered solely for use by residents of the United States, and is designed to analyze United States real estate. We do not offer the Service to, market it to, or direct it at individuals located in the European Economic Area, the United Kingdom, Switzerland, or other jurisdictions outside the United States. If you choose to access the Service from outside the United States, you do so on your own initiative and at your own risk, you are responsible for compliance with applicable local laws, and you acknowledge that your information will be processed in the United States.
Varro is a real estate investment analysis platform that provides financial modeling tools, third-party property and market data, and AI generated analysis to help you evaluate real estate opportunities. The Service includes analysis modes such as Buy and Hold (Live-In), Flip to Rent, and Flip to Sell, along with features such as an Investment Score, projected financial metrics, and comparative analyses. The specific features, modes, data sources, scoring methods, and outputs of the Service may change over time as we develop and improve the Service.
The Service uses artificial intelligence and large language models, including Anthropic's Claude models accessed through the Anthropic API, to generate portions of its analysis. AI generated outputs may contain errors, inaccuracies, omissions, or fabricated information. You acknowledge that AI technology has inherent limitations and that all outputs should be independently verified before you rely on them for any purpose.
IMPORTANT: VARRO IS AN ANALYTICAL TOOL, NOT A LICENSED FINANCIAL ADVISOR, REAL ESTATE BROKER, REGISTERED INVESTMENT ADVISER, OR TAX PROFESSIONAL. COMPANY IS NOT REGISTERED WITH THE SECURITIES AND EXCHANGE COMMISSION, THE WEST VIRGINIA SECURITIES COMMISSION, FINRA, OR ANY STATE SECURITIES REGULATORY AUTHORITY.
All output produced by Varro, including but not limited to Investment Scores, projected returns, cash flow estimates, cap rates, return on investment calculations, rent and occupancy estimates, and AI generated analysis, is provided for informational and educational purposes only. Nothing in the Service constitutes:
You should consult qualified, licensed professionals, including a licensed real estate agent or broker, a certified financial planner or registered investment adviser, a tax professional, and an attorney, before making any investment decision. Company is not liable for any investment or financial decision you make based on the Service. Please review our Investment Disclaimer for additional important information.
To access certain features, you must create an account. You are responsible for:
You agree to notify us immediately at colin@getvarro.com if you become aware of any unauthorized use of your account or any other breach of security. Company is not liable for any loss arising from unauthorized use of your account that results from your failure to safeguard your credentials.
Varro currently offers a Free plan and two paid plans, Plus and Pro. Each paid plan is available on either a monthly or an annual billing cycle. Each plan provides a defined set of features and a defined number of analyses or analysis credits per billing period, as described on our pricing page and within the Service. We may add, rename, modify, or discontinue plans, features, or credit allowances from time to time. Current pricing for each plan and billing cycle is displayed clearly and conspicuously at the point of purchase, and on our pricing page, before you complete any purchase.
We may offer a free trial of the Plus plan (currently fourteen (14) days) to eligible new users. The following applies to any free trial we offer:
By starting a paid subscription, or by allowing a free trial to convert into a paid subscription, you expressly acknowledge and agree to the automatic renewal terms set out in this Section. Specifically:
Each plan includes a defined number of analyses or analysis credits per billing period. Unused analyses or credits do not roll over to a later period unless we expressly state otherwise. We may apply reasonable rate limits and anti-abuse controls to protect the Service, and we may suspend or limit access if your usage materially exceeds normal individual use or indicates automated, shared, or abusive activity.
Company may offer beta access codes or promotional credits from time to time. Such codes are non-transferable, limited to one per account, may not be combined with other offers, and are subject to expiration. Beta features are provided on an experimental basis, may be incomplete or unstable, and may be modified or withdrawn at any time. Company reserves the right to modify, limit, or revoke promotional credits or beta access at any time without notice.
You agree not to:
Violation of this Section may result in immediate suspension or termination of your account without notice or refund.
All content, features, and functionality of the Service, including but not limited to the Investment Score methodology, AI prompts, algorithms, interface design, branding, logos, text, graphics, and software, are the exclusive property of Company or its licensors and are protected by United States and international intellectual property laws.
You may not reproduce, copy, distribute, modify, create derivative works from, publicly display, or otherwise exploit any part of the Service without prior written permission from Company, except as expressly permitted by these Terms.
If you provide suggestions, ideas, enhancement requests, feedback, or other input regarding the Service ("Feedback"), you grant Company a non-exclusive, worldwide, perpetual, irrevocable, royalty-free license to use, modify, and incorporate that Feedback without restriction and without any obligation to you.
You retain ownership of all data you input into the Service, including property addresses, financial figures, and other information you provide ("User Data").
You grant Company a limited, non-exclusive license to use your User Data solely to: (a) provide and operate the Service; (b) improve the Service using aggregated, de-identified data that cannot reasonably be used to identify you; and (c) comply with legal obligations. This license terminates upon deletion of your account, except for data already incorporated into anonymized, aggregate datasets. We do not use your User Data to train third-party artificial intelligence models, and our AI provider does not use your inputs or outputs to train its models, as further described in our Privacy Policy.
Analysis outputs generated by the Service, including AI generated content, are provided for your personal, non-commercial use in evaluating real estate opportunities. You may not redistribute, resell, or publish Service outputs without prior written consent from Company. Because outputs are generated from models and data, similar or identical outputs may be generated for other users who analyze the same or similar properties, and you obtain no exclusive rights in any output.
The Service relies on third-party providers for property data, market information, and payment processing. Company makes no warranty regarding the accuracy, completeness, timeliness, or reliability of data sourced from third parties. Property and market data are provided on an "as is" basis for analytical purposes only, and you should independently verify all property information before making any decision.
Your use of third-party services, including any payment processor used to bill your subscription, is subject to that third party's own terms of service and privacy policy. Company is not responsible for the acts, omissions, or policies of any third-party provider.
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, ACCURACY, COMPLETENESS, NON-INFRINGEMENT, OR UNINTERRUPTED OPERATION.
COMPANY DOES NOT WARRANT THAT: (A) THE SERVICE WILL MEET YOUR REQUIREMENTS; (B) THE SERVICE WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR FREE; (C) AI GENERATED ANALYSIS WILL BE ACCURATE, COMPLETE, OR FREE FROM HALLUCINATIONS OR ERRORS; (D) PROJECTED RETURNS, CASH FLOWS, OR INVESTMENT SCORES WILL REFLECT ACTUAL OUTCOMES; OR (E) THIRD-PARTY DATA WILL BE ACCURATE OR CURRENT.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, COMPANY'S TOTAL AGGREGATE LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THE SERVICE SHALL NOT EXCEED THE GREATER OF: (I) THE TOTAL AMOUNT PAID BY YOU TO COMPANY DURING THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO LIABILITY, OR (II) ONE HUNDRED DOLLARS ($100.00).
IN NO EVENT SHALL COMPANY, ITS OFFICERS, DIRECTORS, MEMBERS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY: (A) INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES; (B) LOSS OF PROFITS, REVENUE, DATA, OR BUSINESS OPPORTUNITIES; (C) INVESTMENT LOSSES, PROPERTY LOSSES, OR FINANCIAL LOSSES OF ANY KIND; (D) DAMAGES ARISING FROM RELIANCE ON AI GENERATED ANALYSIS OR PROJECTIONS; OR (E) COST OF PROCUREMENT OF SUBSTITUTE SERVICES, REGARDLESS OF THE THEORY OF LIABILITY (CONTRACT, TORT, STRICT LIABILITY, OR OTHERWISE), EVEN IF COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
Some jurisdictions do not allow the exclusion or limitation of certain warranties or damages. In those jurisdictions, Company's liability is limited to the maximum extent permitted by law.
You agree to indemnify, defend, and hold harmless Company, its officers, directors, members, employees, and agents from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or relating to:
This indemnification obligation survives the termination of your account and of these Terms.
PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO BRING A LAWSUIT IN COURT AND TO HAVE A JURY TRIAL.
Before initiating arbitration, you agree to first contact us at colin@getvarro.com with a written description of your dispute, and to attempt in good faith to resolve the dispute informally for at least thirty (30) days. Many disputes can be resolved this way.
If informal resolution does not succeed, any dispute, claim, or controversy arising out of or relating to these Terms, the Service, or your use of the Service will be resolved exclusively through binding individual arbitration, rather than in court, except as expressly provided in this Section. The arbitration will be administered by the American Arbitration Association (the "AAA") under its Consumer Arbitration Rules then in effect. The arbitration will take place in Charleston, West Virginia, or, at your election, by telephone or videoconference or through the submission of documents only. The arbitrator may award the same individual relief that a court could award, and may issue a written decision that can be entered as a judgment in any court of competent jurisdiction. The Federal Arbitration Act governs the interpretation and enforcement of this Section.
YOU AND COMPANY EACH WAIVE THE RIGHT TO A TRIAL BY JURY AND THE RIGHT TO PARTICIPATE IN A CLASS ACTION, COLLECTIVE ACTION, PRIVATE ATTORNEY GENERAL ACTION, OR OTHER REPRESENTATIVE PROCEEDING. THE ARBITRATOR MAY NOT CONSOLIDATE OR JOIN THE CLAIMS OF MORE THAN ONE PERSON AND MAY NOT PRESIDE OVER ANY FORM OF CLASS, COLLECTIVE, OR REPRESENTATIVE PROCEEDING. ALL CLAIMS MUST BE BROUGHT IN YOUR INDIVIDUAL CAPACITY ONLY.
If twenty-five (25) or more demands for arbitration that raise substantially similar claims, and that are filed by or coordinated among the same or coordinated counsel, are submitted against Company at or around the same time, the parties agree that these demands will be administered in sequential batches of no more than fifty (50) demands at a time, in order to promote efficient and orderly resolution. A single set of filing and administrative fees will apply to each batch. The parties will work in good faith with the AAA to implement this batching process, and any applicable statute of limitations will be tolled for demands awaiting their batch. This subsection is intended to be severable; if it is found unenforceable, the remainder of this arbitration Section will continue to apply.
Notwithstanding the foregoing, either party may instead bring an individual claim in a small claims court of competent jurisdiction, if the claim qualifies to be heard there.
Nothing in this Section prevents either party from seeking injunctive or other equitable relief in a court of competent jurisdiction to prevent the actual or threatened infringement or misuse of intellectual property or confidential information.
You may opt out of this arbitration agreement by sending written notice to colin@getvarro.com within thirty (30) days after you first accept these Terms. Your notice must include your name, the email address associated with your account, and a clear statement that you wish to opt out of arbitration. If you opt out, disputes will be resolved in the courts identified in Section 16, and the remainder of these Terms will continue to apply.
This Section survives termination of your account and of these Terms.
These Terms are governed by and construed in accordance with the laws of the State of West Virginia, without regard to its conflict of law principles, except that the Federal Arbitration Act governs the interpretation and enforcement of all provisions relating to arbitration. Any legal action that is not subject to arbitration shall be brought exclusively in the state or federal courts located in West Virginia, and you consent to the personal jurisdiction of those courts.
We respect the intellectual property rights of others and expect users to do the same. If you believe that content available through the Service infringes your copyright, you may send a written notice to our designated agent that includes: (a) your physical or electronic signature; (b) identification of the copyrighted work you claim has been infringed; (c) identification of the material you claim is infringing, and information reasonably sufficient to allow us to locate it; (d) your contact information; (e) a statement that you have a good faith belief that the use is not authorized by the copyright owner, its agent, or the law; and (f) a statement, made under penalty of perjury, that the information in your notice is accurate and that you are the copyright owner or are authorized to act on the owner's behalf.
Designated agent for copyright notices: Varro LLC, Attn: Copyright Agent, Email: colin@getvarro.com. We may remove or disable access to material claimed to be infringing, and we may terminate the accounts of users who are repeat infringers.
Company shall not be liable for any failure or delay in performing its obligations under these Terms to the extent the failure or delay results from circumstances beyond Company's reasonable control, including but not limited to acts of God, natural disasters, pandemics or epidemics, government actions or orders, cyberattacks (including denial of service attacks), third-party cloud or infrastructure outages, internet service disruptions, power failures, labor disputes, or war or terrorism.
Company will use commercially reasonable efforts to notify you of any such event and to resume performance as soon as reasonably practicable. If a force majeure event continues for more than ninety (90) days, either party may terminate the affected services upon written notice.
Company reserves the right to modify these Terms at any time. For material changes, Company will provide at least thirty (30) days' advance notice by email and/or through a prominent notice within the Service. Changes apply prospectively only. Your continued use of the Service after the effective date of any modification constitutes acceptance of the updated Terms. If you do not agree to the modified Terms, you must stop using the Service before the effective date. Company will maintain a publicly accessible archive of prior versions of these Terms.
You may terminate your account at any time through your account settings or by contacting us at colin@getvarro.com.
Company may suspend or terminate your access to the Service: (a) immediately, with or without notice, for cause, including violation of these Terms, suspected fraud, or illegal activity; or (b) for convenience, upon thirty (30) days' written notice.
Upon termination: (a) your right to use the Service ceases immediately; (b) you will have thirty (30) days to export or download your User Data; and (c) Company may delete your account data after the export period. Sections that by their nature should survive termination will survive, including Sections 4, 9, 10, 11, 12, 13, 14, 15, 16, and 24.
Company strives to maintain high availability of the Service but does not guarantee uninterrupted access. The Service may be temporarily unavailable for maintenance, updates, or circumstances beyond Company's control. Company will use commercially reasonable efforts to provide advance notice of planned maintenance.
By creating an account, you consent to receive electronic communications from Company, including emails regarding your account, your subscription, billing, renewal reminders, and changes to these Terms. You agree that all agreements, notices, disclosures, and other communications we provide electronically satisfy any legal requirement that such communications be in writing. You may withdraw consent to non-essential communications, but consent to communications necessary to administer your account and subscription is required to use the Service.
You may not assign or transfer your rights or obligations under these Terms without Company's prior written consent. Company may assign its rights and obligations under these Terms without restriction, including in connection with a merger, acquisition, sale of assets, or by operation of law. These Terms bind and benefit the parties and their respective successors and permitted assigns.
These Terms, together with the Privacy Policy and Investment Disclaimer, constitute the entire agreement between you and Company regarding the Service and supersede all prior agreements and understandings.
If any provision of these Terms is held to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect, and the invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable.
The failure of Company to enforce any right or provision of these Terms shall not constitute a waiver of that right or provision. Any waiver must be in writing and signed by Company.
Section headings are for convenience only and have no legal effect.
These Terms do not create any third-party beneficiary rights.
For questions about these Terms, contact us at:
Varro LLC Email: colin@getvarro.com